Within the first few minutes, I realized that I write most things backwards. (The story telling method.) That “Ah Ha” moment starts you off with an open mind to the course.
Writing Effective Email Communications
Written Communication
Like it or not, email is still the most used business tool. However it also can cause issues if messages are not clear, concise and complete. With some simple tips on organizing your thoughts, structuring your content, and using a confident tone you will help your audience act and react to your communications.
Offered every Thursday at 3:00 EST.
Course Outline
By the end of this course, participants will be able to:
- Understand the purpose for writing
- Identify the most important point for the reader
- Focus the reader's attention on the main message
- Structure content logically for easy reading
- Be clear, concise and complete
- Stick to only the "need-to-know" details
This learning opportunity qualifies for PDH/CEUs accredited through the EIC.
Course Testimonials
Everyone in our company needs to take this course.
The handouts will be my first resource!
Instructor
Education
BS in Technical Communication from Clarkson University
MS in User Interface Design from the London Guildhall University
Lisa Moretto
President
- Devoted career to helping technical professionals communicate more effectively.
- Engaging and interactive presenter who is frequently invited to speak at international conferences.
- In technical communication field since 1988.
Publications
Co-authored books with Ron Blicq
Get to the Point! (Prentice Hall)
Guidelines for Report Writing (IEEE Press)
Technically Write! (Prentice Hall)
Writing Reports to Get Results (Prentice Hall)
Affiliations
- Past President of the Rochester Engineer Society
- Member of the Society for Technical Communication
- Member of the IEEE Professional Communication Society
Hidden Talent:
She rides a unicycle