Within the first few minutes, I realized that I write most things backwards. (The story telling method.) That “Ah Ha” moment starts you off with an open mind to the course.
Perhaps you or an individual in your team needs some personal attention or advice to help reach a goal. Maybe it's one-on-one feedback on delivering a presentation, or strategies on managing a conflict or understanding ethical issues.
Sometimes an outside perspective is just what a group needs to understand how it can achieve the next level of success.
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The instructors were able to handle all of the questions we had. I was worried they would be English teachers but was pleasantly surprised!
The handouts will be my first resource!