Lori is a sharp teacher, and it was nice to see her respond to questions and situations. She would get us back on track.
Managing Change
Change is a constant: technologies, processes, people, ideas, and methods often change affecting the way we perform and live our lives. Don’t resist it, relish it.
Offered every Wednesday at 11:00 EST.
Course Outline
By the end of this course, participants will be able to:
- List three fundamental elements of the change equation
- Explain three factors that can influence a person’s ability to change
- Pain Tolerance
- Decision Making Styles and Abilities
- Risk Attitude and Abilities
- Learn how to identify the current trajectory
- Identify three factors that affect momentum during change
Course Testimonials
For the first time, I critically looked at how I communicate and the image I am presenting.
It gave me a better understanding of “me” and how I need to adjust to deal with different people and events.
Instructor

Education
BS in Management from Nazareth College
MS in Philosophy from the University of Rochester
Lori Marra
Vice President
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30-year career in corporate communications and training
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Led teams in hardware and software development, medical imaging devices, and technical service documentation
- An accomplished speaker and trainer who has delivered diverse content to a broad range of audiences.
- In the technical communication field since 1985
Affiliations
Associate Fellow of the Society for Technical Communication
Developed RGI’s Centre for Engineering and Technical LeadershipTM, a resource for cultivating leaders in the technical and engineering fields